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20 Mar 2024
2 min read


Ferrero Australia Celebrates Canstar Blue Award Win in Boxed Chocolates Category
Ferrero Australia has proudly accepted Canstar Blue’s ‘Most Satisfied Customers’ Award in the Boxed Chocolate category.

Ferrero Australia has proudly accepted Canstar Blue’s ‘Most Satisfied Customers’ Award in the Boxed Chocolate category, affirming its position as a leading brand in the boxed chocolate market.

Ferrero Rocher received five stars for overall customer satisfaction as well as top marks for taste and texture.

In accepting the award Natalia Stewart, Senior Brand Manager for Ferrero Rocher said, “We are honoured to receive this prestigious accolade, which underscores our unwavering commitment to excellence in both product quality and customer experience.

“Quality is always at the heart of everything we do at Ferrero - from the careful choice of rigorously selected ingredients to the correct processing temperatures to offer a consistent taste experience for our consumers.”

Christine Seib, Canstar Blue's Editor-in-Chief echoed the sentiment, noting, "Almost half of shoppers who buy boxes of chocolates say that's their go-to choice of gift for friends and family, while more than a third believe that chocolate makes everything in life better. So, there are some heavy expectations placed on chocolatiers!

“As the winner of Canstar Blue's Most Satisfied Customers award for chocolate boxes in 2024, Ferrero Rocher, however, clearly meets those expectations, with buyers giving the brand five stars for overall satisfaction with their Ferrero Rocher purchase.

“It appears that when chocolate lovers want to spoil themselves or someone they love, Ferrero Rocher is a name they trust to do just that."

This recognition arrives amidst significant growth and acclaim for Ferrero Australia. The company recently launched its first frozen desserts range nationally in October, featuring iconic flavours Ferrero Rocher, Raffaello, and Rondnoir.

Furthermore, Ferrero has expanded its biscuit portfolio, with its latest innovation, Nutella Biscuits, named ‘Product of the Year' in the Sweet Biscuit category.

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Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with over 35 iconic brands sold in more than 170 countries. The Ferrero Group brings joy to people around the world with much-loved treats and snacks, including Nutella®, Kinder®, Tic Tac® and Ferrero Rocher®. More than 46,000 employees are passionate about helping people celebrate life's special moments. The Ferrero Group’s family culture, now in its third generation, is based on dedication to quality and excellence, heritage, and a commitment to the planet and communities in which we operate.