Welcome to our annual Sustainability Report where we outline our progress on our ambition to protect the environment, source ingredients sustainably, promote responsible consumption and empower people.
Total consolidated net turnover
Total production
Manufacturing plants
Total employees
Countries in which our products are sold
At Ferrero, we take our responsibility to establish sustainability practices seriously, by focusing on improving our operations and engaging partners across our value chain.
Our progress is rooted in our sustainability framework, focusing on four core sustainability pillars: protecting the environment, sourcing ingredients sustainably, promoting responsible consumption and empowering people. We make progress on these pillars by investing in innovation and technology, enhancing transparency and compliance, as well as fostering a culture of collaboration.
92.10%
Packaging designed to be recyclable
90.1%
Purchased electricity certified renewable
89.3%
Recovered waste
Our key focus areas include:
- Climate and energy: Reducing Scope 1 and Scope 2 emissions by 21.7% compared to Fiscal year 2017/18, while increasing production.
- Water management: Decreasing water withdrawal and assesing the Ferrero water footprint.
- Industrial and food residuals: Running a successful pilot to decarbonise transportation across Europe.
- Packaging design and the circular economy: Advancing our journey to mono-materials, flexible films and replacing hard-to-recycle plastic.
>90%
of our ingredients can be traced back to their origin
99%
of our cocoa is sourced through certifications or other independently managed standards such as Rainforest Alliance, Cocoa Horizons and Fairtrade
100%
cage-free egg products in Europe since 2014, 91.3% of our global egg product usage came from cage-free barn systems
Ferrero has established practices to maintain sustainable and ethical supply chains and manage related challenges.
- Cocoa: We are working to make cocoa farming more resilient and inclusive by supporting farmer livelihoods, empowering women, and investing in community development and education.
- Hazelnut: We promote sustainable hazelnut farming through regenerative agriculture, local partnerships, and long-term support for farming communities.
- Palm oil: We are committed to responsible palm oil sourcing by protecting biodiversity, improving working conditions, and advancing nature-based solutions in key sourcing regions.
- Dairy: Our dairy strategy focuses on supporting animal welfare, reducing environmental impact, and strengthening collaboration with farmers to drive continuous improvement.
85%
products with serving size <130 kcal
100%
of responsible marketing frameworks respected
100%
Ferrero plants certified against Global Food Safety Initiative (GFSI) recognised Standard
- As one of the world’s largest sweet-packaged food companies, we consider quality, safety, nutrition and communication to be key areas for our sustainability approach. Food plays a central role in all our lives and consumers enjoy our products in more than 170 countries.
- It is our responsibility to ensure our products meet high standards for safety and quality. We must also ensure our marketing communications and product labelling help consumers make appropriate choices about the foods they buy and eat. Our overall compliance rate was 98.93% for television advertising and 88.89% for online advertising.
3.7 million
children engaged in 35 countries in our program Kinder Joy of Moving
4,000
employees worldwide were engaged in the Global Kinder Joy of moving Step Challenges to embrace active living
People Development Framework
was launched to systematically identify, access and grow talent across the organisation
- At Ferrero, we work to build a culture of trust, respect, diversity and opportunity for all. We care about our people, and we believe it is essential to create an inclusive company culture that uses the full range of its talents to respond to our business priorities.
- Our focus on people extends across the whole value chain, ensuring we uphold high standards of safety and human and labour rights, both in our operations and global supply chain. We apply a due diligence-based approach that ensures our employees, suppliers and collaborators adhere to the standards set out in the Ferrero Code of Ethics, Code of Business Conduct, Supplier Code and Human Rights Policy Statement.
Our Balvano plant produces its first million quintals of Nutella biscuits.
The new biscuit line from Kinder, crafted to be parents’ favourite choice for bringing joy to their children. These delightful biscuits feature two layers of soft dough, filled with a rich cocoa and milk blend, topped with our signature Kinder Cream.
This iconic candy bar, produced in our Franklin Park plant and loved by generations of consumers, turned 100.
With 110 years of history, Wells has become one of the leading ice cream and novelty manufacturers in the United States.
Ferrero is recognised for its best practice in the Child’s Rights Benchmark of The Global Children Forum, ranking 12th out of 1,108 assessed companies and 4th in the Food & Beverage sector.
Nutella marks its sixth decade of spreading positivity, feeding togetherness, and bringing unbeatable taste and enjoyment around the world.
For five decades, Kinder Surprise has continued to bring families playful, celebratory moments that spark delight and wonder around the world.
The Ferrero team received the I&D Ally Award at the World 50 Group Inclusion and Diversity Impact Awards 2024. The Famous Amos team was recognised with the I&D Ally Award at the World 50 Group I&D Impact Awards 2024 for their Ingredients for Success Entrepreneurs Initiative and Grant Program.
2024 WWF Palm Oil Buyers Scorecard, which evaluates global companies’ efforts on sustainable palm oil, has recognised Ferrero’s long-standing commitment to sourcing and promoting sustainable palm oil. Ferrero is considered to be leading the way in sustainable palm oil, ranking 2nd out of 285 companies, with a score of 22.9 out of 24.
The opening of Ferrero’s new 70,000 square feet manufacturing campus in Bloomington, Illinois. The facility is the Group’s first chocolate processing plant in North America and third globally. In this plant we produce chocolate used in iconic products like Kinder, Ferrero Rocher, Butterfinger, and CRUNCH, and now house a new Kinder Bueno production facility.
Ferrero’s latest innovation in the ice cream category. This new product is the first packaged ice cream by Nutella: a combination of Nutella’s unique taste and melt-in-your-mouth creaminess with the smoothness of ice cream, in a pot format.
The new Hazelnut Charter continues and improves Ferrero’s commitments towards a more sustainable hazelnut value chain.
As we continue to grow our business responsibly, we ensure we embed sustainability fully by considering our impacts and opportunities along the value chain – from raw materials to end-of-life.
Explore Our Sustainability Reports
Each year, we share how we’re advancing our sustainability journey — from key milestones and challenges to future ambitions. Download the latest report and supporting documents, or browse our archive to explore previous years’ progress.
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Get the key highlights at a glance
Read the press release announcement on the launch of our 16th Sustainability Report, summarising major milestones, progress figures, and forward-looking commitments for FY 2023/24.
